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Tips for Smarter Living: Effective Communication for the Busy Professional Women

Posted By Administration, Monday, October 2, 2017

Tips for Smarter Living: Effective Communication for the Busy Professional Women

No matter your age, background, or experience, effective communication is a skill you can learn. As a busy professional who is often pulled in many directions, I sometimes find myself struggling to find my inner Goldilocks: am I communicating “too tough,” “too soft,” or “just right”?

A “Goldilocks principle” of communications describes the amount, type, and detail of communication necessary to be “just right,” that is, to maximize effectiveness while minimizing the “too much” side of redundancy or the “too little” side of inadequate or incomplete information.

With a little practice, you can find your “just right” by mastering the following basic tips:

Choose three key points to communicate. These key points will act as the anchors you wish to convey, bringing focus and clarity to your message.

  • Have a clear purpose. Make it clear why you are communicating, whether to inform, gather information, or initiate action.
  • Stay on topic. Once you establish your three key points, make sure everything you express is focused, adding information to each point.  This strengthens your message, keeping clear and direct.
  • Consider your audience. It is important to deliver your message clearly for different audiences. Keep in mind what they do and don’t know and what their biases might be.  This helps you speak/write in a way that is most suitable for a particular audience.
  • Listen. Listening shows you value opinions outside of your own and are open to new concepts. Listening builds trust between you and your audience and shows you to be a collaborator who is benefits for the greater good.

Lastly, don’t avoid or wait too long to begin a conversation about a sensitive issue. Usually a quick, direct discussion can develop a resolution that does not negatively affecting a relationship.

Whenever possible, choose a face-to-face meeting to discuss a difference of opinion; if such a meeting is not possible, choose a phone conversation.  Emails and texts don’t include the important visual or auditory clues needed to appreciate differences of opinion and offer opportunities for misinterpretation or misunderstanding that can intensify the situation.

--Written by Debbie Story, Sales Manager, Corporate Identity, Inc. She can be reached at

Professional Women's Club of Chicago, PWCC is a Chicago based networking organization that provides networking connections that support, enrich and inspire women to advance professionally and personally. Members come from public and private sectors, multi-billion dollar corporations, mid-size and small businesses, as well as, non-profit organizations. Membership is open to women from all industries in all stages of their careers who want to develop a strong lifelong network. Learn more about membership and upcoming activities

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